Frequently Asked Questions

Recent Questions

Allergies

Do Annie's products contain peanuts or tree nuts?

We always list peanuts and tree nuts in the ingredient statement on the package when a product contains peanuts or tree nuts.

Allergy Information

We recognize the needs of consumers who have allergies or sensitivities to nuts, gluten, certain spices, etc., which is why we fully disclose all ingredients on the ingredient statement on our packaging. The packaging is the most accurate and up-to-date source for allergen and ingredient information. At Annie’s, we take every precaution to ensure that cross contamination of ingredients does not occur at any point in the process, including the farm where we source our ingredients, transportation and shipping, and production and packaging. Our manufacturing facilities have the highest standards of cleanliness and have documented and verified allergen handling policies. During production, we run our products in a particular order to reduce the risk of cross contamination, take the equipment apart and thoroughly clean it in between runs of product. We routinely test for the effectiveness of our allergen procedures. If an ingredient, equipment, or cleaning process poses any risk of cross contamination, we use a “May Contain” or “Made on Shared Equipment” statement to alert you of potential cross contamination allergen. This transparency is to allow you to make an informed decision best for you and your family. If you have questions about shared equipment with any Annie’s products, please don’t hesitate to reach out to our Consumer Relations team via email, or contact us at 1–800–288–1089 Mon-Fri. 7a-4p PST. 

Which of your products are wheat-free or gluten-free?

We offer a wide range of gluten free products. Please see our Special Diets page to see what applies to you

Products

What's the difference between Certified Organic and "Made with Organic" Annie's products?

Annie’s has two lines of product: Certified Organic and Made-with-Organic. As we grow the amount of certified organic products in our portfolio, we’re also mindful of providing affordable, non-GMO options to consumers who are not able or willing to pay premium prices for our certified organic products. Whenever possible, we provide both options to allow consumers to make the choice through clear labeling on our packaging. Organic refers to the way agricultural products are grown and processed, including a system of production, processing, distribution and sales. Instituted in 2002 by the USDA, the National Organic Standards makes organic labeling consistent, clarifies different categories of organic foods, and provides assurance of product integrity. Products with at least 95% organic ingredients can use the USDA Certified Organic seal on packaging. We adhere to the following categories created by the USDA:

• 100% Organic: all content (excluding water and salt) is certified organic

• Certified Organic: at least 95% of content by weight (excluding water and salt) is organic

• Made with Organic: If at least 70% of content is organic the main product panel may display the phrase, “Made with Organic Ingredients” followed by up to three specific ingredients

• Products containing less than 70% organic content: may identify current content only on the product’s ingredient list.

Expiration Dates

All of our products have a day/month/year format date. Example: 06Jan17 = January 6, 2017. The year may appear in as a 1, 2 or 4 digit year. Example January 6, 2017 may appear as 06JAN7, 06JAN17 or 06JAN2017

If your product is open and has been stored in the refrigerator, it is good until the Best By date.

Ingredients

What kind of enzymes do you use in your cheese?

Our enzymes are sourced from both animal sources and vegetarian sources.

If the ingredient statement on the package lists “enzymes,” it is likely derived from an animal source.

If the ingredient statement lists “non-animal enzymes” or “microbial enzymes,” then the enzymes are from a vegetarian source.

How are the cows treated by your milk supplier?

The cows are treated very well. Milk farmers know that a happy cow produces more milk. Heifers are happiest when able to roam free and enjoy the sunshine and open air

What is Annie's stance on GMOs?

Annie’s uses only non-GMO ingredients. We are passionate about organic farming, which by definition means non-GMO, because it is better for consumers, farmers, and the environment. Organic farming eliminates synthetic pesticides from our foods, waterways, and planet; steadily improves soil quality; removes carbon dioxide from the air; improves crop yields; and makes sustainable farming accessible to even the poorest regions of the world.

Has the milk that is used in Annie's products been pasteurized?

Yes, all of the Annie’s products use pasteurized milk.

Does Annie's use artificial flavor or colors?

Absolutely not! Our products contain no synthetic preservatives, artificial flavors or artificial colors. All our straight-from-nature ingredients are clearly marked on our labels.

How does Annie's make colored products - like orange mac & cheese or pink fruit snacks?

Annie’s uses all-natural colors that come from plants, like purple carrots, beets, and annatto – the seed of a tree that grows in South America. You’ll never find anything synthetic in Annie’s products.

What is annatto?

Annatto is a natural plant extract used in tropical American cultures for generations. The annatto tree grows 20 or 30 feet in height and when its seeds are stirred in water, they produce orange annatto dye, also called achiote, used to color foods such as cheese, butter, and mustard. Many cultures use achiote oils and pastes, with their mild flavor and intense color, on meat, fish, and rice.

Company Information

How can I reach someone in the Consumer Relations department?

Submit a question or comment by email to [email protected]

By Telephone please call us at 1-800-516-7780 between (9:00 a.m. – 7:00 p.m. ET, weekdays)

 

You can send us a letter at our mailing address:

General Mills Canada Corp

1875 Buckhorn Gate

Suite 201

Mississauga, ON L4W 5N9

How old was Annie when she made her mac & cheese?

Annie was 27 when Annie’s Homegrown was incorporated.

How long has Annie's been in business?

Annie co-founded Annie’s Homegrown in 1989 with the idea of making a great-tasting, all-natural macaroni and cheese. Read our story here.